09 / The project
Mora · A first email-automation MVP.
Mora was a very early MVP: an email orchestrator that prepared automatic draft replies based on specific company requests. My experience with it was an initial experiment, with a small RAG system to retrieve relevant context for the drafts.
The prototype explored repetitive, standard communications: information requests, requests for estimates and other categories of incoming mail. It also explored distinguishing spam from other messages and switching language models according to cost and other requirements. The aim was to test a product that could save companies time when handling recurring enquiries.
The interesting part was connecting an incoming request to information that could help answer it. Retrieval provided context to the language model; the result was a draft to review. The scope of this work was to test that idea in an early prototype.
Edgeworks now describes Mora as a Python-based email workflow that retrieves unread messages, classifies them and generates contextual drafts, with Gmail API integration. Its product page provides a reference for the workflow; my contribution here concerns the early MVP.